Rico Rock® 4 Piece Ledger Swimming Pool Waterfall Kit
Simple is sometimes better. This low profile waterfall is a best seller because it is a good size for most pools and the splash of the cascade has a natural effect.
Weight of kit: 900 lbs
Heaviest piece: 300 lbs
Mortar needed*: 300 lbs
Recommend flow rate: 15-40 gpm
*Mortar (masonry cement and sand mix) should be the best quality available and is available in 40 and 80 lb bags at home improvement stores. For larger projects it is more economical to mix Mortar cement, type S, with masonry sand (1 part cement to 2-3 parts of sand depending on how fine the sand is.
Epoxy or construction adhesive like that used for concrete blocks can be used to set small rock pieces, eliminating mortar mess. RicoRock® Waterproofing also works as a thin set, eliminating the mortar joint.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, you will be sent a return shipping label from either us or our distributor, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Email us as soon as possible at firstname.lastname@example.org with your order number, a brief description, and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. In most cases, we are able to refund the full order amount minus the shipping costs for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund questions at email@example.com.