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Description
Powerful, but tranquil at the same time, the 4 FT Double is our most popular waterfall kit. This double waterfall is perfectly scaled for a swimming pool because it is wide and has several layers that create a sheet waterfall on the left and a cascade on the right. Multiple base pieces allow it to be installed on a radius or corner. Now available with built in sleeves for LED lights at every level.
Weight of kit: 2,000 lbs
Heaviest piece: 240 lbs
Mortar needed*: 800 lbs
Recommend flow rate: 60-80 gpm
*Mortar (masonry cement and sand mix) should be the best quality available and is available in 40 and 80 lb bags at home improvement stores. For larger projects it is more economical to mix Mortar cement, type S, with masonry sand (1 part cement to 2-3 parts of sand depending on how fine the sand is.
Epoxy or construction adhesive like that used for concrete blocks can be used to set small rock pieces, eliminating mortar mess. RicoRock® Waterproofing also works as a thin set, eliminating the mortar joint.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@onthepatio.com. If your return is accepted, you will be sent a return shipping label from either us or our distributor, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@onthepatio.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Email us as soon as possible at info@onthepatio.com with your order number, a brief description, and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. In most cases, we are able to refund the full order amount minus the shipping costs for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund questions at info@onthepatio.com.
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