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Description
*LEAD TIME FOR THIS PRODUCT IS 6-7 MONTHS*
Charcoal Grills
The uncompromising quality, strength, and durability of a Wilmington Grill for the charcoal enthusiast
The Wilmington Grill Charcoal Grill is American made from heavy duty 304 stainless steel materials. Our charcoal grills feature a cooking height adjustment, slide-out ash tray for easy cleaning and comes in both a 30″ wide and 36″ wide models. The Wilmington Grill Charcoal grills are equipped with 10″ heavy-duty rubber wheels, two large side shelves and feature our seven-sided cooking chamber design. The grills can be used with charcoal briquettes, lump charcoal, or wood chunks. You won’t find a more durable charcoal grill on the market.
Adjustable Cooking Height
The Wilmington Grill Charcoal grills feature an easy to use flame height adjustment. Simply turn the adjustment lever on the front of the grill to easily raise or lower the bed of hot coals.
Easy Clean Ash Tray
Each of our Charcoal Grills feature a slide out ash tray for easy cleaning and removal of ashes.
Specifications:
Model: 30" or 36" Charcoal
Cooking Area: 30" model is 28.5" x 18.5"; 36" model is 34.1875" x 18.5"
Fuel: Charcoal Briquetts, Lump, or Wood
Shipping Weight: 30" model is 170 lbs, 36" model is 190lbs
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@onthepatio.com. If your return is accepted, you will be sent a return shipping label from either us or our distributor, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@onthepatio.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Email us as soon as possible at info@onthepatio.com with your order number, a brief description, and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. In most cases, we are able to refund the full order amount minus the shipping costs for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund questions at info@onthepatio.com.
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