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Description
Oil Extractor is a powerful, alkaline-solvent based oil spot cleaner for use on concrete pavers, concrete flat work, retaining walls, concrete block, natural stone, and clay pavers. Oil Extractor’s advanced biodegradable formula dissolves, encapsulates, and removes petroleum and food based oil and grease particles from the substrate. Its alkaline nature will help neutralize acid based detergents and cleaners.
- Cleans petroleum based grease & oil stains
- Removes food-based grease and oil stains
- Fast acting – works in minutes
- Clean rinse technology – does not leave cleaner residue on surface
- Ready to use formula
- Technical Data Sheet: Oil-Extractor-TDS-1.pdf (sek.us.com)
- Comes in a 12-quart case or by Pails
Suitable Surfaces
Ideal for concrete and clay pavers, concrete flatwork, and retaining walls. Can also be used on manufactured and natural stone, concrete block, and wet cast products. Works on both horizontal and vertical applications. Not for use on asphalt.
Oil Extractor is compatible with all Surebond Sealers with proper dwell time and application. Misuse may cause damage to the sealer. A test area is always recommended to determine product suitability and compatibility with your specific surface before use and also if desired results are achievable.
Surface & Air Temperatures
Excessively high or low temperatures will produce poor results. Best cleaning results are obtained when air and surface temperatures are 40° F or above. Do not clean when temperatures are below freezing or will be overnight. If freezing conditions exist, allow adequate time for the surface to thaw. If air temperatures exceed 90° F, flash cool the surface with water before applying the product. Do not allow product to dry on a hot surface.
Preparation
Sweep and remove all loose soil and debris from the surface. Protect adjacent and surrounding surfaces not intended to be cleaned. Before using Oil Extractor, test on a small, inconspicuous area to determine the suitability, dilution, and correct dwell time of this product for your surface. Allow test areas to dry thoroughly before evaluating the final appearance and results.
Dilution
Oil Extractor is ready for use. No dilution is necessary.
Application
Agitate Oil Extractor by stirring or shaking tightly covered container prior to each use. Pour Oil Extractor undiluted (straight) onto the stain. Brush to completely cover the stain. Allow the cleaner to dwell for 20 to 30 minutes. Scrub the stain with a brush to agitate and further break down the stain. Let Oil Extractor dwell on the substrate for an additional 20 to 30 minutes. Lightly re-apply Oil Extractor during dwell time if the surface starts to dry out. Rinse the surface thoroughly with a pressure washer or garden hose with a nozzle. The use of a hot water pressure washer will further break down surface stains. It may be necessary to apply a secondary cleaning and increase dwell times to remove aged, heavier, deep-set oil stains. Allow the surface to dry before reapplying. Excessive high pressures can damage substrates.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@onthepatio.com. If your return is accepted, you will be sent a return shipping label from either us or our distributor, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@onthepatio.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Email us as soon as possible at info@onthepatio.com with your order number, a brief description, and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. In most cases, we are able to refund the full order amount minus the shipping costs for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund questions at info@onthepatio.com.
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