Napoleon Prestige® 500 Freestanding Gas Grill w/ Infrared Side & Rear Burners
The Napoleon Prestige 500 blends quality and performance into one package. This freestanding gas grill has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has stainless steel cooking grates with 500 square inches of main cooking area and 260 square inches across the plated steel warming area for a total of 760 square inches of cooking area. The Napoleon Jetfire ignition with crossover lighting starts each burner individually for a reliable start up every time and allows you to light all the burners at the same time. The stainless steel wave cooking grids create the trademark Napoleon sear lines and allow for better heat retention. The dual level, stainless steel, sear plates vaporize drippings, control flare ups and keep your food moist. This Prestige 500 also has a 18,000 BTU rear infrared burner and rotisserie kit for roasting and a 14,000 BTU infrared side burner for searing meats. The hood features an Accu-Probe temperature gauge, cast aluminum end caps and retains heat for oven-like performance. The SafetyGlow control knobs turn from blue to red when a burner is in use. Clean up is a cinch with the full width removable drip pan. The grill cart is made of durable, rust and corrosion resistant steel, features folding shelves with integrated utensil holders, double doors for storage and easy roll locking casters for moving the grill around.
- SafetyGlow Night Light illuminated controls
- Four stainless steel burners deliver impressive heat and longevity
- Rear infrared rotisserie burner allows you to slow roast food with restaurant quality results
- High heat infrared side burner allows you to sear just like a steakhouse while other dishes cook on the grill
- Jetfire ignition system is designed to safely and reliably light the burners
Payment & Security
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, you will be sent a return shipping label from either us or our distributor, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Email us as soon as possible at email@example.com with your order number, a brief description, and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. In most cases, we are able to refund the full order amount minus the shipping costs for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund questions at firstname.lastname@example.org.