Description
The ultimate in seamless slim-line design. The award-winning Platinum Smart-Heat™ Electric heater series is specifically suited to seamlessly blend into low- clearance and design-focused spaces. Available in black or white, with two sizes and a wide array of ceiling, wall and flush-mounting options.
Tinted Glass-Ceramic Fascia
Spread heat evenly across any area while minimizing light emission.
Slim-line Design
Elegantly understated design that blends into nearly any outdoor environment.
Wireless Control Capabilities
Seamless remote heater control with our genuine wireless control accessories.
Durable Construction
Enjoy reliable heating for years to come thanks to durable stainless steel construction.
Tight Space Versatility
Place these compact heaters virtually anywhere due to minimal vertical clearance requirements and a wide range of wall, ceiling and flush-mounting options.
Precise Directional Heating
Accurately alter heat coverage as required with a simple bracket adjustment.
Set and forget
Simple and easy to use, with single-switch activation and smart system compatibility.
Marine-Grade
Also available in marine-grade 316 stainless-steel for coastal environments.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@onthepatio.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@onthepatio.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.