HIVE Heat is a highly efficient wood-fired sauna stove for smaller saunas. It has a unique structure where fresh air is conducted into the burning process from above to create a strong flame. This allows the burning to be very clean and makes sure that all the wood gets burned and no wood gas escapes the chimney and goes to waste like it often does with less efficient stoves. The furnace door is made of cast iron which is very resistant and easy to maintain. HIVE Heat complies with BimSchV II, the German standard for wood-burning stoves. The sauna stove is treated only with natural oils without the use of chemicals.
- unique structure for efficient burning
- treated only with natural oils
- model HIVE Heat 12 LS allows heating from another room
- complies with BimSchV II
HIVE Heat 12 kW and HIVE Heat LS 12 kW require (6) Stones 24 for operation. All sauna stoves must be connected to a chimney.
HIVE Heat 12
HIVE Heat LS 12
|Min/Max Cu Ft||210-460
||17 3⁄4"W x 19 3⁄8"D x 29 5⁄8H||17 3⁄4"W x 25 1⁄4"D x 29 5⁄8"H|
Payment & Security
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, you will be sent a return shipping label from either us or our distributor, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. Email us as soon as possible at email@example.com with your order number, a brief description, and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. In most cases, we are able to refund the full order amount minus the shipping costs for the return. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any refund questions at firstname.lastname@example.org.